Holiday Management
The Oceanstays Effect: Guests remember the feeling. Owners remember the results.
Are you looking to partner with a team who will spend quality time taking care your property and your guests while actively generating bookings and keeping a firm eye on your bottom line?
If so, you’re in the right place.
Happier Guests. Higher Returns.
At Oceanstays, we do things differently. We maximise your returns, optimise your calendar and create a guest experience that drives repeat bookings and five-star reviews.
We’re a proactive and very hands on management service, and honestly, we should charge a lot more, but we’re highly competitive because we prioritise your bottom line.
“This business has emerged as a result of a need I had myself as a holiday home owner in Yamba. I was paying a lot for property management and not receiving the value or outcomes I expected in return.”
— Kristy McGrath, Principal (and owner of @burleighyamba)
We take care of your Guests
24/7 guest support with full seven day coverage
A higher standard of five star-worthy cleans
Contactless check-in and secure ID verification
Hostie restock & style every guest change over
Personalised gift each stay
Luxury consumables & generous amenities
Spot clean anything missed by cleaners and blow leaves off driveways
We take care of your Property
Hostie audit and inspection between every single guest.
We spend a lot of time at your property
We will water your plants and take your bins out
We meet trades & assemble deliveries
We test lights, replace batteries, etc
We make your interiors look beautiful and intentional to ‘wow’ your guests on arrival
We’re fully licensed Agents so you can trust us to manage your risk and your revenue responsibly
We take care of your revenue
Heavily reduced cleaning and laundry delivered by our sister company Coldstream House (Cleaning and laundry is 16-25% cheaper than pre-Coldstream House prices offered by other providers)
Troubleshoot maintenance before calling expensive trades
Actively manage your costs
Monthly accounting statements (independently audited)
Channel fees (eg. Airbnb fees) are excluded from our commission calculations saving you $$
Our Results
Please read our guest reviews.
Our entire portfolio of properties has been honoured with ‘Superhost’ status.
Our Results
Please read our owner reviews.
Our results
Our portfolio occupancy sits up to 45% above the market average and our commissions are extremely competitive despite our hands-on service.
[Pricelabs: 2-5 bedroom properties in Yamba and Angourie, June 2024]
What sets us apart?
At Oceanstays, we go beyond standard holiday management. Our Hosties personally prepare for and oversee every stay to ensure it goes smoothly.
We provide 24/7 guest communications and callouts and are the ‘go-to’ destination for guests looking to book direct for a consistently enjoyable holiday experience.
We address some of the biggest pain points we hear from Holiday Owners by providing contactless check-ins and ‘subsidised’ cleaning and laundry through our sister company Coldstream House which has reduced average cleaning costs by 16 - 25% since the transition away from other local providers.
It’s our hands-on approach and genuine commitment to exceptional experiences that keep guests coming back and your returns growing.
Our social media presence averages over 70,000 views each month and allows us to attract meaningful collaborations to raise awareness for your property and to deliver tactical campaigns to raise occupancy.
Oh, and we’re committed to embracing technology and continuous improvement so we’re continuously evolving to stay ahead in our highly competitive market.
Value for guests
Stylish & Immaculately Maintained Properties
Our properties stylish, lovingly maintained and sparkling clean.
Generous Amenities
We provide linen, luxury Leif bathroom consumables, kitchen starter items and an abundance of amenities to ensure a five star experience every time.
Friendly 24/7 support
Our warm and friendly local team offer 24/7 guest support and are always nearby to attend to your guest needs.
Direct Bookings
Book direct and save on Airbnb and other booking channel fees (We verify ID for peace of mind).
Personalised Welcome Gifts
We write personal notes and provide locally made gifts to enhance the guest experience…and keep those five star reviews coming!
A Wide Range of Properties
We offer a range of properties to suit every budget and need so Guests know that whatever their holiday plans - we’ll have the perfect property for them.
Happy Guests = Delighted Owners
We’re not just another management company. We’re the go-to choice for a trusted, high-quality guest experience. That means better reviews, higher occupancy and more money in your pocket.
We hold ‘Superhost’ status across our entire portfolio on Airbnb. It’s a very measurable way to demonstrate how much love we put into the properties we manage and how much we value the guest experience.
We’re also proud to publish our most recent scorecard below.
Net Promoter Scorecard
We conducted an anonymous Owner Feedback Survey in January 2025.
When our owners were asked ‘on a scale from 1 - 10, how likely are you to recommend Oceanstays to other Owners for holiday management?’ we scored the following:
9.6/10
Overall Guest Review Rating
Of the 387 reviews left by guests across all booking channels and all properties spanning all price points (including budget properties) in the July - Sep quarter ‘25 (when this was published), our average rating is:
9.7/10
A reputation built on results
In three years, Oceanstays has grown from a few homes to more than a hundred, not through big claims or big advertising budgets, but by quietly doing what we said we would.
We promised owners their homes and cashflow would be cared for like our own and guests that every stay would feel effortless. We kept those promises, again and again and trust built the rest.
One hundred homes in three years and a reputation earned the only way that matters - by delivering.
Now in Lennox Head – Local Care, Expertly Backed
Oceanstays is now in Lennox Head, bringing the same trusted service and standout performance we’re known for in Yamba and Angourie.
You get the best of both worlds: a dedicated local team who knows the area inside out, backed by our expert central specialist team who handle marketing, accounting, accommodation quotes and 24 hour guest communications. It’s thoughtful, hands-on care with real horsepower behind it.
Want to find out more about joining the Oceanstays family?
Let’s connect.
We’d love to hear from you. Please let us know how we may assist.
Plan and book your next holiday.
Call us.
Call Kristy on o447 574 6o1 to discuss how we can support you to meet your property goals.